Privacy Policy
At Padmavati Yatra, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our travel and pilgrimage services.
By accessing our website or booking a tour with us, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information:
- Full name
- Mobile number
- Email address
- Postal address
- Emergency contact details (if required)
- Government-issued identification details (only when required for bookings)
- Payment-related information (payments are processed securely through third-party payment providers)
- Any other information voluntarily submitted through our contact forms or booking enquiries.
2. How We Use Your Information
Your information may be used to:
- Process tour and pilgrimage bookings
- Respond to enquiries and customer support requests
- Send booking confirmations and travel updates
- Contact you regarding your tour
- Improve our website and services
- Comply with legal and regulatory requirements
- Send promotional offers or travel updates (only where permitted by law)
3. Information Sharing
Padmavati Yatra does not sell or rent your personal information.
We may share your information only when necessary with:
- Hotels and accommodation providers
- Transport operators
- Tour guides
- Government authorities (where legally required)
- Trusted service providers assisting us in operating our business
These parties receive only the information necessary to provide the requested services.
4. Payment Security
Online payments are processed through secure third-party payment gateways. Padmavati Yatra does not store your complete debit card, credit card, or banking credentials on our website.
5. Cookies
Our website may use cookies and similar technologies to:
- Improve website performance
- Remember user preferences
- Analyse website traffic
- Enhance your browsing experience
You can manage or disable cookies through your browser settings.
6. Data Security
We take reasonable administrative, technical, and organisational measures to protect your personal information from unauthorised access, misuse, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those external websites. We encourage you to review their privacy policies before sharing personal information.
8. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Update your contact details
- Request deletion of your information where legally permitted
- Withdraw consent for marketing communications
To make such a request, please contact us using the details provided on our Contact Us page.
9. Children’s Privacy
Our services are not intended for children under the age of 18 without the supervision or consent of a parent or legal guardian.
10. Changes to This Policy
Padmavati Yatra may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised “Last Updated” date.
11. Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us through the contact details available on our website.
Thank you for trusting Padmavati Yatra. We are committed to protecting your privacy while providing a safe, reliable, and memorable pilgrimage experience.
